A helping hand.

Start with Learn to Play for a guided first round, or open Play Puzzles and choose Easy. Select three cards from a hand of four, place them on the nine-space board and tap Expose to send light to the three lamps.

Each card has Lit and Shaded rules. The two rule lines below the board describe the selected card; use Details to read the full text and afterimage information. Compare the preview with each lamp’s target before exposing.

All 50 Easy puzzles are free. Normal, Hard and Master contain another 50 puzzles each. Those three tiers and Journey are included in the optional one-time full unlock. Selecting a locked difficulty opens the unlock screen.

Yes. An authored puzzle’s details include its fixed hands and weather. Use View all hands and weather to plan ahead. The card collection explains the cards’ individual rules.

Connect to the internet and use the Apple Account that made the original purchase. Open Settings → Unlock all → Restore Purchases. You can also restore from the unlock screen shown when selecting paid content.

Restoration checks your entitlement with Apple. It restores access to paid content, not your locally stored game progress. Never buy a second time just because your progress is missing.

A pending purchase needs Apple’s confirmation before paid content unlocks. Cancelling leaves the free puzzles available. If a product is unavailable, check your internet connection and try again later. During pre-release testing, the live App Store product may not yet be available.

If you already purchased the full unlock, try Restore Purchases. Contact us if access is still missing; do not send your Apple Account password or payment-card details.

Purchases billed by Apple are handled through Apple’s Report a Problem service. Apple determines eligibility under its terms and applicable consumer protections.

The puzzles and saved progress run locally. Buying or restoring the full unlock requires a connection to Apple. Paid access offline relies on purchase information Apple has made available and the app can verify on your device.

Lantern Loom stores progress on the device. It does not have a game-operated cloud-save or cross-device sync service. Deleting the app removes its local data; do not reinstall as a way to troubleshoot a save problem. Apple device backups are managed separately by your device settings.

Restoring a purchase and recovering a saved game are different operations.

Open Settings to control Sound, Music, Haptics, Large text, Reduced motion and Low power. Haptics depend on device support; iPad does not provide the same vibration feedback as iPhone.

If audio is missing, check the game switches, device volume and your current speaker, headphones or Bluetooth output.

Keep the app installed to preserve local progress. Check available storage, follow any on-screen save warning and reopen the app if needed. If the problem continues, contact support with the information below.